Weekly Maintenance Window Starting Sunday, December 16th, 2018

To ensure that Professional Web Presence (PWP) stays secure and stable, we will be implementing a very short weekly maintenance window during which access to PWP will be unavailable. This window will be 5 AM to 5:15 AM on Sunday mornings, but realistically PWP should normally be available again by 5:05 AM if not even earlier.

Please be aware that during this window, you will not be able to access PWP for viewing or updating of sites. Once the weekly maintenance ends, access will resume as normal. No action on the part of our individual PWP site administrators is necessary.

Reduced functionality for adding new users

The PWP service has encountered an issue that is preventing additional Georgia Tech accounts from being added to the PWP service. This issue should not impact existing users or existing websites. However, the ‘Add Georgia Tech User’ functionality will not be available.

We expect this downtime to resolved within the next 48 hours, or by close of business Wednesday, June 6th 12018.

We apologize for any inconvenience this causes.

Update (4:10pm – June 4th 2018)

Proper service has been restored.

Technical Details

The lookup API server SSL certificate has expired, and is in the process of being renewed.